Análisis de los stakeholders: una reflexión sobre el poder de influencia en la organización

  • Gloria Caballero Fernández Departamento de Organización de Empresas y Marketing, Universidad de Vigo
Palabras clave: Teoría de los stakeholders, poder, respuestas.


Este trabajo analiza la importancia de conocer y saber responder a cada uno de los stakeholders en el proceso de dirección de la organización. Para ello, inicialmente se describe la teoría de los stakeholders y la evolución temporal del término stakeholder. A continuación, bajo este escenario se analiza el poder de los grupos sobre la organización, finalizando el trabajo con posibles respuestas ante el poder potencial de amenaza o cooperación de cada stakeholder.


ACKOFF, R. L. (1974), Redesigning the future, Nueva York: JohnWiley & Sons.

ARGENTI, J. (1997), “Stakeholders: the case against”, International Journal of Strategic Management: Long Range Planning, 30 (3): 442-445.

CARROLL, A. (1993), Business and society: ethics and stakeholder management, 3ª edición, Cincinnati: South-Western Publishing.

CLARKSON, M. (1995), “A stakeholder framework for analyzing and evaluating corporate social performance”, Academy of Management Review, 20 (1): 92-117.

DAAKE, D. y WILLIAM, P. (2000), “Understanding stakeholder power and influence gaps in a health care organization: an empirical study”, Health Care Manage Rev, 25 (3): 94-107.

DILL, W. (1976), “Public participation in corporate planning: strategic management in a Kibizter s world”, en H. I. ANSOFF; R. R. DECLERCK; y R. L.

HAYES (eds.), From strategy planning to strategic management, pp. 125-136, Nueva York: John Wiley and Sons.

DONALDSON, T. y PRESTON, L. (1995), “The stakeholders theory of the corporation: concepts, evidence, implications”, Academy of Management Review, 20: 65-91.

ELIAS, A.A. y CAVANA, R.Y. (2000), “Stakeholder analysis for systems thinking and modelling”, The 35th Annual Conference of the Operational Research Society of New Zealand, 1-2 diciembre, Victoria University of Wellington, Nueva Zelanda.

EVAN, W.M. y FREEMAN, R.E. (1988), “A stakeholder theory of the modern corporation: Kantian capitalism”, Ethical Theory and Business, 75-93.

FOTTLER, M. (1987), “Health care organizational performance: present and future research”, en J. BLAIR y J. HUNT (eds.), Yearly Review of Management. Special issue of Journal of Management, 12 (2): 179-203.

FREEMAN, E. (1984), Strategic management: a stakeholder approach, Boston: Printman Press.

– (1999), “Divergent stakeholder theory”, Academy of Management Review, 24 (2): 233-236.

FROOMAN, J. (1999), “Stakeholders influence strategies”, Academy of Management Review, 24 (2): 191-205.

HARRISON, J. y FREEMAN, E. (1999), “Stakeholders, social responsibility and performance: empirical evidence and theorical perspectives”, Academy of Management Journal, 42 (5): 479-487.

HILL, C. y JONES, T. (1992), “Stakeholder-agency theory”, Journal of Management Studies, 29 (2): 131-154.

HILLMAN, A. y KEIM, G. (2001), “Shareholder value, stakeholder management, and social issues: what's the bottom line?”, Strategic Management Journal, 22: 125-139.

JAWAHAR, I.M. y MCLAUGHLIN, G. L. (2001), “Toward a descriptive stakeholders theory: an organizational life cycle approach”, Academy of Management Review, 26 (3): 397-414.

JOHNSON, G. y SCHOLES, K. (2000), Dirección estratégica, Madrid: Prentice Hall.

JONES, T. (1980), “Corporate social responsibility revisited, redefined”, California Management Review, 20: 379-403.

– (1995), “Instrumental stakeholder theory: a synthesis of ethics and economics”, Academy of Management Review, 20 (2): 404-437.

JONES, T.M.; WICKS, A.C.; y, FREEMAN, E. (2002), “Stakeholder theory: the state of the art”, en N. BOWIE (ed.), The Blackwell Guide to Business Ethics, Parte I, 19-37.

KALER, J. (2002), “Morality and strategy in stakeholder identification”, Journal of Business Ethics, 39: 91-99.

LANGTRY, B. (1994), “Stakeholders and the moral responsibilities of business”, Business Ethics Quarterly, 4 (4): 431-443.

MITCHELL, R.; AGLE, B. y WOOD, D. (1997), “Toward a theory stakeholder identification and salience: defining the principle of who and what really counts”, Academy of Management Review, 22 (4): 856-886.

PFEFFER, J. y SALANCIK, G. (1978), The external control of organization: a resource dependence perspective, Nueva York: Happer and Row.

POLONSKY, M. J. (1995), “Incorporating the natural environment in corporate strategy: a stakeholder approach”, The Journal of Business Strategies, 12 (2): 151-168.

POST, J.; PRESTON, L. E.; y, SACHS, S. (2002), Redefining corporation: stakeholder management and organizational wealth, editorial Hardcover.

ROWLEY, T. y MOLDOVEANU, M. (2003), “When will stakeholder groups act? An interest-and identity-based model of stakeholder group mobilization”, Academy of Management Review, 28 (2): 204-219.

ROWLEY, T.J. (1997), “Moving beyond dyadic ties: a network theory of stakeholder influences”, Academy of Management Review, 22 (4): 887-910.

SAVAGE, G.; NIX, T.; WHITEHEAD, C. y BLAIR, J. (1991), “Strategies for assessing and managing organizational stakeholders”, Academy of Management Executive, 5 (2): 61-75.

SCHOLES, E. y CLUTTERBUCK, D. (1998), “Communication with stakeholders: an integrated approach”, International Journal of Strategic Management: Long Range Planning, 31 (2): 227-238.

STARIK, M. (1994), “The Toronto conference: reflections on stakeholder theory”, Business & Society, 33 (1): 82-131.

STEADMAN, M.; ZIMMERER, T.; y GREEN, R. (1995), “Pressures from stakeholders hit Japanese companies”, International Journal of Strategic Management: Long Range Planning, 28 (6): 29-37.

THOMPSON, J. (1967), Organizations in action, Nueva York: McGraw-Hill.

THOMPSON, J.K., WARTICK, S. L, y. SMITH H. L. (1991), “Integrating corporate social performance and stakeholder management: implications for a research agenda in small business”, Research in Corporate Social Performance and Policy, 12: 207-230.

VERSCHOOR, C. (2001), “Ethical behaviour brings tangible benefits of organizations”, Strategic Finance, 82 (11): 20-22.

WADDOCK, S. y GRAVES, S. (1997), “Quality of management and quality of stakeholder relations”, Business & Society, 36 (3): 250-279.

WHEELER, D. y SILLANPÄÄ, M. (1998), “Including the stakeholders: the business case”, International Journal of Strategic Management: Long Range Planning, 31(2): 201-210.

Cómo citar
Caballero Fernández, G. (1). Análisis de los stakeholders: una reflexión sobre el poder de influencia en la organización. Icade. Revista De La Facultad De Derecho, (68), 101-122. Recuperado a partir de
Monográfico. Artículos